Your privacy matters to us
Last Updated: June 17, 2026
Summary: We collect only what's needed to provide our construction management services. We don't sell your data. Your project information stays yours.
FieldFrame, a product of JL Peak Digital, LLC ("we," "our," or "us"), provides construction project management software through our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.
We use your information to:
We do not sell your personal information. We may share your information with:
Your data is stored using:
We implement industry-standard security measures including encryption, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.
You have the right to:
When you request deletion, your personal account data is soft-deleted immediately upon request. Remaining data is hard-purged on our standard retention schedule, and some derived or backup data may persist longer where required to meet applicable legal, accounting, or operational retention requirements.
To exercise these rights, contact us at privacy@fieldframepro.com
FieldFrame may send SMS (text) messages to users who have opted in. By providing your phone number and enabling SMS notifications in the app, you consent to receive text messages from FieldFrame.
Message frequency varies based on project activity. You may receive up to approximately 10 messages per week during active project periods. Fewer messages are sent during inactive periods.
You opt in to receive SMS messages by enabling SMS notifications in the FieldFrame app's SMS Preferences screen. You enter your phone number and toggle on SMS notifications, with the following disclosure displayed:
Consent is recorded with a timestamp before any messages are sent.
Message and data rates may apply depending on your mobile carrier and plan. FieldFrame does not charge for SMS messages, but your carrier may.
Mobile opt-in data and consent are not sold, shared, or transferred to any third party or affiliate for marketing or promotional purposes. The only third party that receives your phone number is our SMS delivery provider (Twilio), solely to deliver the messages you've opted in to receive. We store your phone number, opt-in status, opt-in/opt-out dates, and message count for compliance purposes. Phone numbers are stored in E.164 format and are not shared with third parties except our SMS delivery provider (Twilio) for the sole purpose of delivering messages.
When you have granted location permission, we use GPS location for the following purposes:
Location is collected only when you have granted location permission to the app. You can disable location permissions in your device settings, though this may affect time clock verification, photo geotagging, and related features.
FieldFrame offers an optional integration with QuickBooks Online ("QBO"), operated by Intuit Inc. The integration is enabled only when you connect your QBO company through Settings → Integrations, and you can disconnect at any time.
When you connect a QBO company, FieldFrame reads customers, items, invoices, payments, and time activities so we can match them to your FieldFrame projects. We only read from companies you explicitly connect.
When you choose to push data from FieldFrame to QBO, we write invoices, payments, and time entries that you created in FieldFrame. We do not write to QBO without an action you initiate.
We store the minimum needed to keep sync working: encrypted OAuth access and refresh tokens, mappings between FieldFrame entities and QBO entity IDs, and last-sync timestamps. We do not retain full copies of QBO records beyond what is needed for sync state. Tokens and mappings live in our Supabase Postgres database, encrypted using industry-standard AES-256 encryption both at rest and at the application layer, and transmitted over TLS.
OAuth access tokens are refreshed automatically using Intuit's standard OAuth 2.0 flow. Change notifications from Intuit arrive via signed webhooks, and we verify the signature on every payload before processing it. You can disconnect at any time from Settings → Integrations → QuickBooks → Disconnect. When you disconnect, FieldFrame revokes your tokens with Intuit and deletes all stored QBO tokens and entity-ID mappings within 24 hours.
If you delete your FieldFrame account, your QuickBooks connection is automatically revoked and all related tokens and mappings are deleted within 30 days, in line with our standard data retention policy. Backup copies may persist for up to 90 days before being purged.
We do not sell QuickBooks data, and we do not share QuickBooks data with third parties for advertising, profiling, or any purpose unrelated to operating your FieldFrame ↔ QuickBooks sync.
FieldFrame is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Your continued use of FieldFrame after changes indicates acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at:
California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information. As noted above, we do not sell personal information.
If you are accessing FieldFrame from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.