FieldFrame

Privacy Policy

Your privacy matters to us

Last Updated: January 25, 2026

Summary: We collect only what's needed to provide our construction management services. We don't sell your data. Your project information stays yours.

1. Introduction

FieldFrame ("we," "our," or "us") provides construction project management software through our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, phone number, company name
  • Project Data: Project details, estimates, budgets, schedules, documents, and photos you create or upload
  • Client Information: Names and contact details for your clients and subcontractors
  • Payment Information: Processed securely by our payment provider (RevenueCat/Stripe)

Information Collected Automatically

  • Location Data: GPS coordinates when you clock in/out (only when you grant permission, used for timesheet verification)
  • Device Information: Device type, operating system, app version
  • Usage Data: Features used, time spent in app, crash reports

Information from Third Parties

  • AI Services: When you use AI features, plan images and project descriptions are processed by Anthropic's Claude AI to generate estimates and analysis. This data is not stored by Anthropic after processing.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the FieldFrame app and services
  • Process your subscription and payments
  • Generate AI-powered estimates and schedules
  • Verify time clock entries with GPS location
  • Send important updates about your account or our services
  • Respond to your support requests
  • Improve our app and develop new features
  • Detect and prevent fraud or abuse

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Companies that help us operate (cloud hosting, payment processing, analytics)
  • AI Providers: Anthropic (Claude AI) for estimate generation - data is processed but not retained
  • Your Team: Information you choose to share with crew members through the app
  • Your Clients: Information you choose to share through the Client Portal
  • Legal Requirements: If required by law or to protect our rights

5. Data Storage and Security

Your data is stored using:

  • Supabase: Cloud database with encryption at rest and in transit
  • Amazon Web Services (AWS): Document and image storage with S3
  • Device Storage: Some data cached locally for offline access

We implement industry-standard security measures including encryption, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update inaccurate information
  • Delete: Request deletion of your account and data
  • Export: Download your project data
  • Opt-out: Disable location tracking in device settings

To exercise these rights, contact us at privacy@fieldframepro.com

7. Location Data

We collect GPS location only when:

  • You clock in or clock out using the Time Clock feature
  • You have granted location permission to the app

Location data is used to verify work site attendance and is attached to timesheet records. You can disable location permissions in your device settings, though this may affect timesheet verification features.

8. Children's Privacy

FieldFrame is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Your continued use of FieldFrame after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

11. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information. As noted above, we do not sell personal information.

12. International Users

If you are accessing FieldFrame from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.